FAQs
You Ask - I Answer
Here are some more detailed answers to commonly asked questions. Feel free to let me know if your question was not covered and I'll add it!
Waiting times for first appointments can vary greatly, depending on current availability. Usually there will be approximately 4-6 weeks before an initial appointment can be made. If you have urgent need, please discuss this with me so an alternative referral can be arranged if necessary.
There are several ways to make an appointment:
Appointments are available from Tuesday to Fridays. During your intake procedure, your first appointment is made after discussing a suitable time for you. I am often unable to pick up the phone, however you can send an email, which is usually responded to within 24 hours (Tues - Fri).
Use the Contact Form.
Make a set of forward bookings at your first appointment.
You can see a psychologist without a referral.
However, if you wish to claim up to 10 sessions with a Medicare rebate per calendar year, you will need a "Mental Health Treatment Plan" and referral letter prepared by your usual GP or Psychiatrist for an initial 6 Sessions.
An additional 4 Sessions can be accessed after your GP re-assesses your need (for a total of 10 rebated Sessions per calendar year).
Clients with Private Health Care Extras may be able to claim a rebate through their provider.
**Note, if you are relying on a Care Plan to fund your therapy, it might be best to contact a therapist who works short-term with patients. The Medicare care plan only provides financial assistance for ten sessions per year. Long-term work requires many more sessions than this.
Fees are $260 (50 mins) and $370 (80 mins), depending on the services needed.
Note: The Australian Association of Psychologists Incorporated (AAPi) recommended Fee for a standard 50 min appointment is $315. Reduced fees in this practice are made possible through streamlined administration processes.
Fathom Psychology is not able to offer Bulk Billing at this time.
Payment of full fee is due at the end of your session using your credit or debit card.
Medicare rebates will be processed after your fee is paid. Medicare rebate is refunded to bank account you have linked to your Medicare details.
Fathom Psychology offers Tyro Health for private health fund claiming.
Referred DVA clients fees are billed to DVA directly with an approved plan.
Fathom Psychology allocates time for your appointment (50 or 80 mins).
Irregular and missed appointments have negative consequences broadly for:
You: Disruption to your therapy progress delays you in reaching your wellness goals. This also makes it difficult for your psychologist to provide you with consistent professional care.
Other clients: Who have been unable to obtain an appointment and are on a wait-list.
Psychologist: Frequent cancellations or reschedules have a direct impact on your psychologists capacity to support themself and their family.
If you need to cancel or change an appointment, please give as much notice as possible. The following circumstances will apply:
+ 48 business hours before your appointment time reschedules/cancellations will incur a $100 +10% GST fee if the appointment is unable to be re-booked.
< 48 hours notice will incur the full fee payment if the appointment is unable to be re-booked.
Life does sometimes present us with emergency and unexpected situations. If you are unable to make your appointment at late notice, please contact me as soon as possible to discuss the circumstances and re-schedule your appointment.
If several appointments are rescheduled or missed at late notice, we will need to discuss your ongoing commitment to yourself and your wellness.
I offer services to adult clients only. Fathom Psychology is an inclusive and affirming service provider and sees people from all walks of life, however if I do not have the expertise for the concerns you wish to work on, I will assist you to find a more suitable service.
My main areas of expertise are: Anxiety, Phobias, Trauma, PTSD, Grief, Sleep problems, Stress management, Anger management, Emotion Regulation Difficulties and Eating concerns (that do not require current medical inpatient admission).
I have most experience with adults aged 25+, including First Responders, Veterans and Health providers.
I offer:
Eye Movement Desensitization and Reprocessing (EMDR)
Cognitive Behavioral Therapy (CBT)
Acceptance and Commitment Therapy (ACT)
Trauma-informed Therapy
CBT-Guided Self-Help for Eating Disorders
Exposure Therapy
Behavioural Activation
CBT-i (for insomnia and sleep disturbance)
Parts Work Therapies
Mindfulness and Stress-reduction Therapies
Talk Therapy
Contact Fathom Psychology
Address
15a/5 Michigan Dr, Oxenford QLD 4210, Australia
Operating Hours
Monday: Closed
Tuesday: 9:15am - 2:00pm
Wednesday: 10:00am - 6:00pm
Thursday: 10:00am - 6:00pm
Friday: 9:15am - 1:00pm
Weekends: Closed
fathom PSYCHOLOGY
Please note that Fathom Psychology is not a crisis service. In a life-threatening emergency CALL 000
For other urgent assistance CALL Lifeline 13 11 14 or an appropriate service from the Qld Mental Health Commission
Fathom Psychology acknowledges the Traditional Owners of Country throughout Australia and acknowledges their continuing connection to land, waters and community. We pay our respects to the people, the cultures and the Elders past and present.